a Stunning views
b Friendly staff

a No elevator access
b Noisy street

Friendly staff helped with luggage up the stairs.

I truly enjoyed my stay at Hotel Am Rathaus. The comfortable bed was a highlight, giving me restful nights. The location was perfect, right in the heart of the old city near lively cafes and the beautiful church. Breakfast exceeded expectations, featuring a delightful variety of options and freshly brewed coffee. But most of all, the reception staff made my experience memorable. they were not only helpful but charming and engaging, which made traveling alone a joy.

No elevator access.

beautiful mountain and cityscape views, unique historical charm and décor, easy access to public transport for castle visits

Inadequate cleanliness in rooms with dirty carpets!!! No elevator service to help with heavy luggage!!! Noise disturbances from nightlife made it tough to rest, especially as a light sleeper!!!

perfectly situated for exploring the heart of the city

during my stay, I enjoyed the stunning views from my room and the easy access to the breathtaking old town, allowing me to stroll through charming streets and visit landmarks within just a few minutes.

Stunning views from the double room kept me in awe, especially early in the morning. The location is unbeatable, right at the Marktplatz with easy access to the Bergbahn and all major attractions within a five-minute walk. Staff were very helpful, particularly when I needed assistance with my luggage up the stairs. Breakfast had a nice selection, including fresh coffee and cooked eggs, which I appreciated. However, I faced a few inconveniences. The lack of air conditioning was noticeable during my stay due to the heat wave. On top of that, I did encounter some noise from the surrounding nightlife, which made it challenging to fall asleep at times. Additionally, getting a taxi to the train station became problematic as the day clerk wasn’t very accommodating. Overall, while the hotel has charm and character, improvements in comfort and staff responsiveness would go a long way.

The breakfast was solid, with a good spread that fueled our adventures, and we enjoyed stashing our bikes in a secure area—definitely a bonus! The hotel also offers a nice terrace and cozy lounge for unwinding after a long day. The shower had a few quirks, but it didn't spoil our good time. 😊

The location near the main square made it easy for our family to explore all that Heidelberg has to offer. We all enjoyed our large family room, with beautiful views, and the breakfast options were great for everyone, energizing us for the day ahead.

My wife says that handling the luggage up the stairs was a bit tough for families with kids.

convenient location , but lacking some comfort

The location is unbeatable, right by the main square, making it incredibly easy to explore the area. I enjoyed the city view from my window, which added a nice touch to my stay. The breakfast offered a decent variety, including fresh pastries that were enjoyable.

The absence of air conditioning was noticeable during my visit.

amazing view of fireworks from my room

great location, awesome views

basic breakfast

I thoroughly enjoyed my stay at Hotel Am Rathaus. The location was perfect, right in the heart of Heidelberg, making it easy to explore all the historical sights. The breakfast offerings were substantial and provided a nice start to my day.

No elevator access.

Spacious family room with nice views. no air conditioning made it hot, though.

The huge room had nice views of the plaza, and my stay was enhanced by the location’s proximity to shops and restaurants.